Support
Questions about SoulBuddy? On this page you'll find our contact details and answers to frequently asked questions.
Contact
For support, feedback, or other questions, you can reach us at bart@vrijdag.ai. We usually respond within two business days.
Have a question about your data or privacy? Please check our privacy policy first — it also explains how to exercise your GDPR rights.
Company details
- Legal name: Vrijdag.AI B.V.
- Trading as: SoulBuddy
- Address: Weldamhof 11, 3831BH Leusden, the Netherlands
- KvK: 42065569
- Email: bart@vrijdag.ai
- VAT number: NL869549261B01
Frequently asked questions
How do I cancel my subscription?
Subscriptions run through Apple (App Store) or Google (Google Play), not through SoulBuddy itself. Cancel via your device's subscription settings: on iPhone via Settings → [your name] → Subscriptions, on Android via Google Play → Profile → Payments & subscriptions. After cancelling, your subscription stays active until the end of the paid period.
How do I delete my account?
You can do this directly in the app via Profile → Privacy & Security. There you'll find the option to permanently delete your account and all associated cloud data.
You can delete your account in the app via Settings → Privacy → Delete account.
Where are my chat conversations stored?
Your conversations with SoulBuddy are stored only locally on your own device — they are never stored on our servers. This also means: if you delete the app or wipe your data, your conversations are irretrievably lost. We cannot recover them for you.
How do I manage my notifications?
In the app via Profile → Notifications you can set which notifications you want to receive and when.