Terms & Conditions

These terms apply to any use of the application "SoulBuddy" (hereinafter: the "App"), offered by:

• Legal name: Vrijdag.AI B.V.
• Trading as: SoulBuddy
• Registered address: Weldamhof 11
• Postal code and city: 3831BH Leusden, the Netherlands
• Chamber of Commerce (KvK): 42065569
• VAT number: NL869549261B01
• Email address: bart@vrijdag.ai

1. Acceptance: By downloading or installing the App, or creating an account, you enter into a binding agreement with SoulBuddy and accept these terms without reservation.
2. Age limit: The App is intended exclusively for persons 16 years of age or older. Given the processing of special category personal data (religious beliefs) and the nature of the content, use by anyone under 16 is not permitted without the explicit consent of a parent or legal guardian. SoulBuddy reserves the right to block accounts in case of doubt about age.

1. No Human Involvement: SoulBuddy is an automated AI service. No human reviews your private conversations.
2. Best-Effort Basis: SoulBuddy provides the service on a best-effort basis. We do not guarantee that the App will function flawlessly, uninterrupted, or free of viruses.
3. Hallucinations and Inaccuracies: The user acknowledges that Generative AI (such as the external AI models routed via OpenRouter, currently from OpenAI — this provider may change) can produce factual inaccuracies ("hallucinations"), including on theological or biblical texts. Output is intended for inspiration and reflection, not as absolute truth.
4. Exclusion of Advice: The App does not provide medical, psychological, legal, or theological advice.
   • In case of psychological distress, depression, or suicidal thoughts: contact 988 (US) or Samaritans, 116 123 (UK) directly or call 112 (EU). Outside these regions, contact your local emergency or crisis line.
   • The AI is technically unable to detect emergencies or contact emergency services.

1. Hybrid Storage:
   • Local (Your Risk): Chat history, journal entries, and memories are stored locally on the device (IndexedDB), without additional encryption by the App. To generate AI responses, relevant messages and context are temporarily sent through our server to the AI provider per request; SoulBuddy does not keep a persistent server copy of private conversations. Loss of the device or deletion of the App means irrecoverable loss of this data. The user is responsible for their own backups.
   • Cloud: Account data, subscription status, and public content are stored on SoulBuddy's servers (including Supabase).
2. Processing by Third Parties: To generate responses, your message and relevant conversation context are forwarded through our server to OpenRouter and the selected AI model. This content may include personal and sensitive information. Processing by these external parties is described in the Privacy Policy.
3. GDPR Rights: Insofar as SoulBuddy acts as data controller, the user has the right to access, correct, and delete Cloud Data. See our Privacy Policy for details.

1. Notice & Action: In line with the Digital Services Act (DSA), SoulBuddy acts as an intermediary for content posted by users (including in 'My Church').
2. Prohibited Content: It is strictly forbidden to post content that:
   • Is discriminatory, hateful, or threatening.
   • Is sexually explicit or pornographic.
   • Infringes on the rights of third parties (copyright/privacy).
3. Moderation: SoulBuddy reserves the right to remove content and suspend accounts ("ban") without prior notice for violating clause 2.
4. Reporting: Users can report illegal or unlawful content via the reporting feature in the App. SoulBuddy will investigate reports promptly and take action where necessary.

1. Resellers: Subscriptions (SoulBuddy Pro) are concluded through third-party app stores (Apple/Google). Apple's and Google's payment and cancellation terms govern. SoulBuddy has no access to your banking details.
2. Credits: Credits for AI interactions are a limited-use license within the App, represent no monetary value, and are refreshed every 30-day usage period; unused credits do not carry over to the next period. Refunds for unused credits are excluded.
3. Waiver of Withdrawal Right: By purchasing a digital subscription, the user explicitly agrees that delivery begins immediately. The user hereby declares to waive their right of withdrawal (cooling-off period) once access to Pro features has been granted.

1. Limitation: SoulBuddy is never liable for indirect damages, consequential damages, lost profits, missed savings, or damages from business interruption.
2. Direct Damages: SoulBuddy's liability for direct damages is in all cases limited to the amount the user actually paid for the service in the three (3) months preceding the event causing the damage.
3. Exception: The limitations in clauses 1 and 2 do not apply if the damage results from intent or deliberate recklessness on the part of SoulBuddy's management.
4. Indemnification: The user indemnifies SoulBuddy against all third-party claims related to the user's use of the App, including content posted by the user.

1. SoulBuddy's Ownership: All rights to the software, the design (Glassmorphism), the databases, and the name SoulBuddy belong to SoulBuddy or its licensors.
2. User's License: The user retains copyright over self-written texts. By publicly sharing content (e.g. prayer requests), the user grants SoulBuddy a free, worldwide license to display and store this content within the context of the App.

1. Amendments: SoulBuddy has the right to unilaterally amend these terms.
2. Notification: The user will be informed of material changes via the App. If the user does not agree with the change, they have the right to terminate the agreement as of the date the change takes effect.
3. Termination of Service: SoulBuddy is entitled to stop providing the service (the App) at any time, subject to a reasonable notice period, without being liable to the user.

1. This agreement is governed exclusively by Dutch law.
2. Disputes will be submitted in the first instance exclusively to the competent court in the district where SoulBuddy is established, unless mandatory consumer law provides otherwise.